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If a potential insured approaches an insurance company or insurer directly, they will likely obtain policies from that insurer. Clearly, there is no obligation on the insurer to provide insurance advice that includes the products of competitors. As there are significant differences in policy terms, cover and waiting periods, as applicable, a potential insured / client cannot be sure that they are receiving the right insurance for them.
When obtaining insurance advice or engaging an insurance advisor for your life insurance, it is critical to know whether the insurance adviser is providing general advice or personal advice. General advice is advice on particular insurance or life insurance products, which does not take into account your personal circumstances, and the arrangements between the insurance adviser and insurer may not result in the right insurance for the insurer / client. There is no requirement to provide you with a statement of advice.
Life insurance advice that is provided as personal advice is different as it takes into account the client’s personal circumstances. There are strict legal obligations to act in the client’s best interests and provide appropriate advice.
The provision of personal advice is a professional relationship between the life insurance advisor and the client, in which the life insurance advisor understands the clients needs, undertakes an affordability trade-off, weighs carefully from where the premiums will be paid, calculates the impact on your cash flow and superannuation balance, which insurer and which policy is right for you, and evaluates and compares the policy features. The life insurance advisor that is providing you with personal advice must provide you with a statement of advice.
Setch provides its clients with personal advice only, which includes a detailed statement of advice and the selection and implementation of the right insurance. Contact Setch today so that we can help you to find the right life insurance.
A Statement of Advice is a detailed document, which provides important details as to the process which has been undertaken to find the right insurance for the client. It assesses the client’s needs known as a needs analysis, undertakes a trade-off of the client’s objectives, assesses the sustainability and affordability of the insurance for the client over a projected period, evaluates and compares different insurers and insurance policies, details the differences in policy terms and makes a recommendation (as well detailing alternatives). As part of the advice an assessment is undertaken as to whether existing insurance policies should remain in place, be varied or replaced.
Setch provides advice on fully underwritten life insurance and disability insurance as part of its personal advice. This is a better option in our view because the insurer makes a decision at policy inception whether to accept the client as an insured knowing the client’s medical history. With non-underwritten insurance, the insurer may go back over the client’s medical history much later at the time a claim is being made, and decide to deny liability notwithstanding that the client has been paying premiums for many years.
The probability that liability will be denied on a claim is higher on non-underwritten insurance, which is usually provided without any advice or with general advice. The probability that liability will be denied on a claim is much lower on underwritten insurance, provided as part of personal advice.
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When you engage a life insurance adviser the cost depends on whether you are being provided with general or personal advice. The life insurance adviser, who is providing you with general advice, will often not charge you a fee but will receive a commission from the life insurer, but if you are not paying the life insurance adviser, you need to consider the appropriateness of their advice and where their loyalty rests.
Conversely, a life insurance adviser that is providing you with personal advice on fully underwritten insurance finds the right insurance for you after a process that culminates in a statement of advice, insurance selection from a range of insurers and policies and implementation.
There is a fee for the statement of advice and the advice firm receives a commission from the insurer. It is more expensive but you pay for what you get, and for something as important as life insurance and disability insurance, which involves the protection of your family, the additional cost is worth it. In many instances, the fee payable for life insurance that is personal advice is paid from your superannuation account.
Contact Setch today so that we can help you to find the right life insurance.
Robert is 59 years old and single. He earns over $150,000 but still has a mortgage, a car loan and personal debt, and is somewhat exposed to rising interest rates.
Learn MoreCosta and Susan have two children and are in their early thirties. They have a mortgage and surplus savings, they are looking for ways to accumulate wealth and want to consider insurance.
Learn MoreMatthew is 49 years old and has children from a previous relationship. He has a house, a car, a boat and a motorbike but a low super balance.
Learn MorePeter and Aisha are in their 40s. Peter is in the construction industry but has not been happy with the performance of his superannuation. He notices that many of the large superannuation funds have investments in office buildings and is curious how infrastructure projects will perform financially as interest rates rise and the risks of these assets classes.
Learn MoreA life insurance advisor is a professional that provides a professional service with the objective of finding you the right insurance. Their expertise involves understanding you and your insurance needs and making a recommendation to you for the right insurance for you. When a life insurance adviser is providing personal advice they have an obligation to provide you with advice in your best interests and is appropriate advice. These same obligations may not apply to life insurance obtained through other channels.
If the life insurance adviser is providing you with personal advice then the adviser must consider existing policies as retaining them may be in your best interests. However, if the life insurance adviser is providing general advice, they do not consider existing policies as a key aspect to general advice is that it is product-specific and does not take into account your personal circumstances.
If you are working with a life insurance advisor that is providing personal advice, you are working with a person that is acting for you in a professional capacity to find the right insurance for you having taken into account your objectives and personal circumstances. That does not occur if you are buying insurance online. Also, when it comes to making a claim the likelihood that the insurer will or can deny liability for the claim is lower for personal advice and higher for buying insurance online.
At Setch, the first meeting is obligation-free so that you can decide whether working with a life insurance advisor is right for you. Accordingly, there is no cost to your first meeting with Setch. We will only charge you once you have agreed and signed a client agreement.
Life insurance advisors can help you with claims if they have the right authorisations. The key is putting in place at inception fully underwritten life insurance and disability insurance with the benefit of personal advice. This improves the probability of a successful claim.
Setch is highly expert at providing personal advice in selecting fully underwritten insurance. We guide you through the process to find the right insurance including insurer and policy for you. It is a detailed process but results in high quality life insurance and disability insurance to protect your family.